Our Commitment to Your Privacy
Six core principles that shape how Oribet handles players' personal data.
High-Level Encryption
All your personal data and financial transactions are protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
No Sharing Without Consent
Your personal information will not be shared, sold, or rented to any third party without your explicit consent, except as required for the stated operational purposes.
Right of Access & Correction
You have the full right to access, update, or request deletion of your personal data at any time through our support team.
Secure Data Storage
Your data is stored on servers protected by layered access controls, advanced firewalls, and 24/7 security monitoring to prevent any unauthorised access.
User Cookie Controls
You can manage your cookie preferences at any time. Oribet uses cookies solely to enhance your experience and does not sell cookie data to third-party advertisers.
Regulatory Compliance
The Oribet Privacy Policy is designed to comply with applicable data protection requirements, ensuring your rights as a user are fully upheld at all times.
Our Commitment: oribet treats your privacy as its highest priority. This document is written in clear, plain language so you know exactly how your data is managed — without confusing legal jargon.
1Introduction
Welcome to the oribet Privacy Policy. This document explains how oribet ("we", "Platform") collects, processes, stores, and protects your personal information ("User") when you use our online gaming platform at oribet.live.
We understand that your trust is our most valuable asset. That is why we hide nothing behind lengthy and complex terms. This policy is written clearly so you can make informed decisions about your use of our platform.
This Privacy Policy applies to all users of the Oribet platform, including website visitors, registered users, and those who interact with us through customer support channels. By continuing to use our platform, you agree to the practices described in this document.
2Information We Collect
Oribet only collects information that is strictly necessary to provide a secure, personalised, and high-quality service. The following are the data categories we collect:
| Data Categories | Example Information | Main Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC number | KYC Verification, Fraud Prevention |
| Contact Information | Email address, phone number | Account communications, notifications |
| Financial Information | Payment details, transaction records | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, browser | Security, fraud detection |
| Usage Data | Game records, session duration, clicks | Platform Improvements & Personalisation |
We do not collect sensitive data categories such as biometric information, religious beliefs, or sexual orientation. Any additional information that may be required during the KYC process will be clearly explained at that time.
3How We Use Your Data
The information we collect is used transparently for the following purposes:
- Account Management — registration, identity verification, secure login, and account recovery.
- Transaction Processing — handles deposits, withdrawals, and financial records accurately.
- Platform security — detects and prevents fraud, money laundering, and unauthorized access.
- Service Improvements — analyzes usage patterns to improve the overall platform experience.
- Service Communications — sends important notifications related to your account, security, and platform updates.
- Legal Compliance — fulfills applicable regulatory reporting and compliance requirements.
- Customer Support — resolves your inquiries, complaints, and support requests more efficiently.
We do not use your data to build psychological profiles or sell information to third-party advertisers. Any use of data for promotional purposes is only carried out with your explicit consent.
4Information Sharing
Oribet does not sell, rent, or disclose your personal information to external parties for commercial purposes. However, under the following limited circumstances, we may share your data:
- Trusted Service Providers — payment partners, encryption providers, and cloud services that support platform operations, subject to strict confidentiality agreements.
- Game Providers — minimum technical data required to ensure games run smoothly and fairly.
- Legal requirements — when required by court order, law enforcement agencies, or a legitimate regulatory body.
- Fraud Prevention — information required to verify identity or investigate suspicious activity with approved security partners.
All third parties that receive your data are required to comply with security standards equal to or exceeding oribet's own standards. We do not permit them to use your data for any purpose other than those specified in the service agreement.
5Data Security
Oribet continuously invests in cybersecurity infrastructure to ensure your data is always protected. The security measures we employ include:
- 256-bit SSL Encryption for all data transmitted between your device and our servers.
- Layered access controls — only authorized personnel may access user data, and every access is logged for audit purposes.
- 24/7 Security Monitoring — a real-time threat detection system that identifies and neutralizes potential attacks.
- Regular security audits — independent assessment by third-party security experts to identify and address system vulnerabilities.
- Two-Factor Authentication (2FA) — an additional layer of protection for user accounts that have this feature enabled.
While no system can be guaranteed 100% secure, oribet takes all reasonable and up-to-date precautions to protect the integrity of your data. In the event of any security incident affecting your data, we will notify you within the timeframe required by law.
6Cookies & Tracking Technology
Oribet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:
- Essential Cookies — required for core platform functions such as login, secure sessions, and language preferences. These cookies cannot be disabled.
- Analytics Cookies — helps us understand how users interact with the platform so we can make meaningful improvements.
- Functional Cookies — remembers your preferences such as display theme and account settings for a more personalized experience.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect specific platform functions. For more information about the cookies we use, please contact our support team.
7Your Rights as a User
As an oribet user, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct information that is inaccurate or outdated.
Right to Erasure
Request deletion of your data, subject to legal requirements.
Right to Object
Object to data processing for specific purposes.
Right to Portability
Receive your data in a machine-readable format.
Right to Restriction
Restrict the processing of your data under certain circumstances.
To exercise any of the rights above, please contact the oribet customer support team via live chat. We will process your request within 30 business days. Some requests may require additional identity verification before they can be processed.
8Data Retention & Deletion
Oribet retains your personal data for as long as your account is active or as long as necessary to provide our services. After account closure, we retain your data for the period required by law — typically between 5 and 7 years — for compliance, audit, and resolution of any outstanding claims.
Once the specified retention period has ended, your data will be securely deleted or anonymised so it can no longer be personally associated with you. This deletion process follows industry-standard methods to ensure the data cannot be recovered.
If you request account deletion, we will process your request within 30 days. However, some data may need to be retained longer based on legal and regulatory requirements applicable to online gambling platforms.
9Third-Party Links
The oribet Platform may contain links to third-party websites or services for your convenience, such as payment providers or support portals. Please note that:
- Oribet is not responsible for the privacy practices of third-party websites.
- This Privacy Policy applies to the Oribet platform only.
- We encourage you to read the privacy policy of every website you visit.
- Any information you provide to third-party websites is subject to their own privacy policies.
We carefully vet our third-party partners and only work with service providers that maintain strong data protection standards. However, we cannot control or be responsible for the content or privacy practices of external websites.
10Updates to the Privacy Policy
Oribet may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or user feedback. When we make significant changes, we will:
- Displaying a clear notice on our platform's Home page.
- Sending a notification to the registered email address at least 7 days before the changes take effect.
- Updating the "Last Updated" date at the top of this document.
We encourage you to review this Privacy Policy periodically. Continued use of the Oribet platform after any changes take effect indicates your agreement to the updated terms.
11Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, our team is always ready to assist you.
You can reach us via:
- Live Chat — available 24/7 directly on the oribet platform for immediate assistance.
- Email — send your inquiry to [email protected] for privacy and data protection inquiries.
- FAQ Section — visit FAQ page for answers to common questions.
We are committed to responding to all privacy-related enquiries within 3 working days. For more complex requests such as data access or deletion, please allow up to 30 working days for full processing.
Ready to Play with Peace of Mind?
With bank-grade encryption and a transparent privacy policy, Oribet ensures every gaming experience is safe, fair, and fully protected. Register today and join over 500,000 Malaysian players who have trusted us.